Privacy Policy

This Privacy Policy explains how DocuSheetAI collects, uses, stores, shares, protects, and otherwise processes personal data and document-related information when you use the DocuSheetAI mobile application and related services.

Last updated: July 12, 2026

1. Who We Are

DocuSheetAI is operated by Abdul Razaq, an individual developer registered through the Google Play Console.

App name: DocuSheetAI
Support email: help.DocuSheetAI@gmail.com
Privacy contact: help.DocuSheetAI@gmail.com

2. Scope of This Policy

This Privacy Policy applies to users of the DocuSheetAI app, including consumers, businesses, and schools. It covers personal information, account information, uploaded content, generated outputs, usage-related data, payment-related interactions, and support communications processed through the service.

3. Eligibility

DocuSheetAI is not intended for use by children under the age of 13. By using the service, you confirm that you are at least 13 years old or that you are using the service under the supervision of a parent, legal guardian, school, or authorized institution where required by applicable law.

4. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, and password.
• Login and authentication information: email/password login details, Google sign-in details, account sessions, and authentication events.
• Uploaded content: images, PDFs, scanned files, and other files submitted for OCR, extraction, translation, or export features.
• Generated content: OCR text, extracted tables, translated text, exports, and related outputs.
• Technical and security data: IP address, crash logs, and related technical signals used for rate limiting, abuse prevention, and security purposes.
• Subscription and billing-related status: plan type, subscription status, entitlement data, and usage limits connected to free, Pro, or Enterprise plans.
• Advertising-related data: ad interaction data and identifiers provided by advertising services such as Google AdMob, subject to their own data practices.
• Support communications: messages, questions, complaints, and attachments sent to support.

5. Information We Do Not Collect

• We do not collect phone numbers as part of the current app setup.
• We do not collect profile photos as part of the current app setup.
• We do not request microphone access.
• We do not request location access.
• We do not request contact list access.

6. How We Collect Information

• Directly from you when you create an account, sign in, upload documents, contact support, or subscribe to a paid plan.
• Automatically through app operations such as crash logging, authentication, security monitoring, and service usage enforcement.
• From third-party providers such as Google sign-in, Google AdMob, RevenueCat, Google Play billing, OCR APIs, translation APIs, and Expo services.

7. Why We Use Your Information

• To create and manage user accounts.
• To provide OCR, document scanning, table extraction, translation, and export features.
• To store files and outputs for premium users where cloud storage is part of the product experience.
• To apply usage limits based on free, Pro, and Enterprise plans.
• To manage subscriptions and entitlements.
• To show ads to free-tier users, where applicable.
• To detect fraud, misuse, suspicious traffic, excessive requests, and security threats.
• To maintain performance, resolve crashes, and improve app quality.
• To respond to support requests and privacy inquiries.
• To comply with legal obligations and enforce our policies.

8. Premium and Free User Data Handling

• Free plan users: uploaded files are not stored long-term for cloud retention as part of the free plan.
• Premium users: uploaded files, OCR output, extracted tables, translated text, and exports may be retained in storage for as long as the user chooses to keep them.
• Temporary uploads: some uploaded files may be stored temporarily for processing even when not retained long-term.

9. File Storage and Retention

Files and related outputs are stored on our server or connected infrastructure according to the product setup.

• Uploaded files may be stored temporarily to complete processing workflows.
• Premium user files and outputs may remain stored for as long as the user wants them retained.
• Users may delete their files and accounts.
• We may also remove data when it is no longer required for operations, security, legal compliance, or technical maintenance.

10. Account Deletion and Data Deletion

Users may request deletion of their account and may delete files associated with their use of the service.

When an account deletion request is completed, we may delete or anonymize relevant personal data and user-stored content, except where retention is required for legal, accounting, fraud prevention, security, dispute resolution, or enforcement reasons.

Privacy and deletion requests can be sent to: help.DocuSheetAI@gmail.com

11. Legal Bases for Processing

Depending on your jurisdiction, we may rely on one or more of the following legal bases:

• Performance of a contract, such as providing the features you request.
• Legitimate interests, including security, fraud prevention, service operation, and product improvement.
• Consent, where required by law.
• Compliance with legal obligations.

12. Third-Party Services and Processors

DocuSheetAI uses or plans to use services such as:

• Google AdMob
• RevenueCat
• Google Play billing
• Google sign-in
• OCR API providers
• Translation API providers
• Expo services
• Supabase

These providers may process personal data under their own privacy policies and terms. We recommend reviewing the privacy policies of those providers where relevant.

13. Advertising

DocuSheetAI uses Google AdMob to display advertisements, particularly for free-plan users where applicable.

• Ad providers may collect or receive device and interaction data in accordance with their own policies.
• Ad-related processing may include ad delivery, measurement, fraud prevention, and performance analysis.
• If required by law, consent or privacy choices may need to be collected before personalized advertising is shown.

14. Subscriptions and Payments

DocuSheetAI offers free, Pro, and Enterprise plans with different usage limits for uploads and table extraction.

• Payments and subscription entitlements may be handled through Google Play and RevenueCat.
• We may receive subscription status, transaction metadata, and entitlement details needed to activate or manage your plan.
• We do not directly store your full payment card information unless your payment provider shares limited metadata required for account management.

15. Permissions Used by the App

DocuSheetAI may request the following permissions:

• Camera: to capture documents or scanned content.
• Photos / files: to upload, select, store, or export documents.
• Notifications: to send relevant app notices, updates, or reminders if implemented.

The app does not currently require microphone, location, or contacts permissions.

16. Security

We use reasonable administrative, technical, and organizational safeguards to protect information.

• Encryption in transit.
• Encryption at rest.
• Security monitoring and rate limiting.
• Access restrictions appropriate to the service architecture.

No system can guarantee absolute security, and users should understand that risk exists with all online services.

17. International Data Transfers

If our infrastructure, processors, payment tools, analytics providers, ad providers, or authentication services operate in more than one country, personal data may be processed outside the user's home jurisdiction. Where applicable, we may rely on contractual, technical, or organizational safeguards required by law.

18. Your Privacy Rights

Depending on local law, users may have rights such as:

• The right to access personal data.
• The right to correct inaccurate data.
• The right to request deletion of data.
• The right to object to certain processing.
• The right to request portability where applicable.
• The right to withdraw consent where processing is based on consent.

To exercise these rights, contact: help.DocuSheetAI@gmail.com

19. Cookies and Similar Technologies

Because DocuSheetAI is a mobile application and may use third-party SDKs and sign-in systems, similar technologies such as session tokens, local device identifiers, SDK-based storage, and authentication markers may be used for account access, security, fraud prevention, subscription handling, and service performance.

20. Data Breach and Incident Response

If we become aware of a confirmed security incident affecting personal data, we may investigate the incident, take mitigation steps, preserve logs and evidence where needed, and provide notifications where required by applicable law.

21. Third-Party Links and Integrations

The app may interact with third-party providers, including sign-in systems, billing tools, ad services, storage destinations, OCR services, translation providers, and file-sharing destinations. Those third parties operate under their own privacy terms and practices.

22. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in the app, business practices, legal obligations, third-party services, security measures, or user rights requirements. Updated versions will be indicated by the revised "Last updated" date.

23. Contact Us

If you have questions, privacy requests, complaints, or deletion requests, contact:

DocuSheetAI Privacy Contact
Email: help.DocuSheetAI@gmail.com

24. Ad Disclosure

DocuSheetAI may show advertisements through Google AdMob. Free users may see ads as part of the service experience. Paid plans may offer reduced advertising, ad-free access, or other feature differences depending on the subscription structure.

25. Delete Account and Data Deletion Request

Users who want to delete their account or request deletion of stored files and related data may send an email to help.DocuSheetAI@gmail.com with the subject line: Account Deletion Request or Data Deletion Request.

To help us verify the request, users should send the request from the email address linked to their DocuSheetAI account or include enough account details for verification.